Track Your Order
Want to know the status of your order? Follow these simple steps:
Step 1: Check your email
After shipping, you'll automatically receive a confirmation email with your tracking number.
Step 2: Track your package in real time
Go to 17track.net and enter your tracking number to see your package's exact location.
- Step 3: Delivery times
- Order processing: 1 to 2 business days
- Shipping and delivery: 5 to 7 business days
- Total estimated time: 6 to 9 business days
Haven't received your tracking email?
Check your spam folder. If you still can't find it, contact us at support@onavera.shop.
Is my package late?
If your package hasn't arrived after 12 business days, contact us immediately.