Refund policy

Refund Policy — Onavera

At Onavera, your satisfaction is our absolute priority.

Return Window
You have 30 days from receipt to return an item.

Return Conditions
The item must be in its original condition, unused, in its original packaging with tags.

• Procedure
• 1. Contact support@onavera.shop with your order number
• 2. We'll send instructions within 24 hours
• 3. Ship the item (return shipping at your expense)
• 4. Upon receipt and inspection, we'll process the refund

Refund
Issued to your original payment method within 5 to 10 business days after inspection.

Contact
For any questions: support@onavera.shop